FAQ
We are sorry, but the private sale promotions are only available at the store hosting the event on specific dates.
Registration for the event will be open from 11am to 3pm. It is mandatory to register in order to receive the sale kit and vouchers for this event. Once you have collected the necessary items, you are welcome to enjoy a leisurely shopping experience until the store closes at 10pm.
The promotions available during this event will be valid exclusively for the duration of the private sale event.
We would be glad to hold your purchase for up to 6 months. In the event of unforeseeable delays by the authority for key collection, we kindly request that you provide us with the relevant document(s) as proof. We will then do our best to accommodate your needs by rescheduling the delivery accordingly.
COURTS will provides free delivery. Conditions apply.
By attending this event to enjoy exclusive discounts on new home essentials, a $50 cash voucher for your final purchase, and free delivery. Conditions apply.
Certainly, we are able to offer a price match against our competitors, including Best Denki, Challenger, Gain City, Harvey Norman and Mega Discount Store. We also invite you to refer to the following link https://www.courts.com.sg/courts-price-promise for more information on our price promise. We would like to inform you that if we do a price match and the revised price is already lower than our promotional price, we will not be able to stack any further promotions on top.
The warranty period will commence from the date of delivery.
Certainly, it is possible to change the item 2 week prior to the scheduled delivery. However, please note that any made-to-order items cannot be changed. For further details on our exchange policy for made-to-order items, please consult our sales staff.
In the event that the item you purchased becomes discontinued, our sales staff will notify you and guide you through the process of selecting an alternative product. They will do their utmost to assist you in finding a similar item that meets your requirements. Rest assured, the same promotion that you received during the private event will be applicable to the newly selected item.
We do not store purchased items in our warehouse. Our aim is to constantly refresh our stock so that when your delivery date arrives, we can provide you with a fresh item from our warehouse.
This is a one-time special promotion exclusively for RSVP residents. The promotions and discounts are exclusively available for registered residents who attend the event on the event dates.
A wide range of essential products for your new home will be available at promotional prices during this event.
We don't have discounts for buying in groups of certain items. Instead, we offer deals on popular categories that new homeowners usually look for. This way, everyone can choose from a variety of items on sale during the event.
We are unable to provide any information regarding promotions or promotional pricing until the day of the event.
We are excited to announce that the majority of our private sale events will take place at COURTS MEGASTORE (Tampines), one of our largest stores offering a wide range of products to cater to your needs. You can find the address and directions to MEGASTORE by visiting the following URL:
Certainly! Once you have submitted your registration for the event, you will receive an acknowledgement email to the email address you provided. Additionally, a reminder SMS will be sent to you a few days before the event.
Absolutely! We provide a 0% interest instalment option with major bank cards, allowing you to split your payments over a period of up to 36 months. If you don't have a credit card, you can explore our in-house Absolute 0% instalment plan. For more details, please visit our website at https://www.courts.com.sg/absolute-zero.html.
We also partner with several other banks to offer flexible instalment plans, which sometimes include additional discounts. Check out more details during the event!
You can reach out to us through the COURTS New Homeowner Telegram Chatgroup at https://t.me/courtsnewhomeowner or by searching for @courtsnewhomeowner on Telegram.
