FlexiPlans is an alternative flexible financing option available at only at COURTS that divides payments for home essentials into affordable, monthly amounts.

There are various FlexiPlans options to choose from, catering to each customer’s unique needs. To find out more about which option suits you best, visit our Types of Plans page.

Apart from COURTS FlexiPlans, we also offer 0% instalment plan tie-ups with all major banks and credit cards.

Here are some of the benefits and features of FlexiPlans:

• Split the cost of big-ticket purchases into smaller, more manageable portions, over periods of up to 72 months
• Term charges range from 0% to 26.99% p.a. for Singaporeans and Permanent Residents, and up to 33.99% for temporary residents, depending on applicant’s suitability and eligibility
• 15-minute application approval, with only proof of identity and income required
• Ability to change your mind to purchase with cash, subject to a processing fee of S$50 within 30 days. Return purchase needs to be in original, unopened condition in accordance with COURTS’ 30-day Hassle-Free Returns policy.

The above are subject to conditions.

You are welcome to apply for FlexiPlans if you are:

• A Singaporean or Permanent Resident aged between 18 to 67 years old, with the exception of FlexiHome which requires customers to be aged between 21 to 55 years old
• An S Pass, E Pass or Work Permit Holder aged between 21 to 55 years old, who has been working in Singapore for at least 3 months

Simply pick from any of these hassle-free options:

• Visit any COURTS stores, and our sales consultants will assist you
• Call our Customer Service hotline at 1800 222 6868
• SMS your full name to 78838, and we will give you a call
• Submit your request online

COURTS FlexiPlans offers instalment rates that range from 0% to 26.99% for Singaporeans and Permanent Residents, and up to 33.99% for foreigners or short-term and temporary residents. The instalment rates depend on several factors including how much the customer can afford monthly, as well as the total tenure required. You may visit our Types of Plans page to find out more.

We offer a range of products at different instalment rates. Generally, the longer the payment terms offered, the higher the instalment rate. We will assess the customers’ ability to service the FlexiPlans they sign up for.

However, should personal circumstances change and you encounter trouble making the monthly payments, you can contact our Customer Account Management team at +65 6500 4168 or cam@courts.com.sg to request for a repayment plan.

All customers who are keen to purchase FlexiPlans will be subject to an assessment on suitability. During the application process, our sales consultants will also walk you through the options available, monthly term charges, tenure and total agreement value, among other pertinent information, to ensure you have all you need to make an informed decision. If at any time you have additional questions, you can call +65 6500 4168 or email cam@courts.com.sg anytime and ask our Customer Account Management team for assistance.

Late payment fees are charged at either 1.50% per month or the prevailing instalment rate depending on the plan. It will only be charged when an account is more than three months in arrears, and will only be applied to the overdue instalments. Other charges on late payments apply as well, and they include a monthly administrative charge, collection fees, and returned GIRO/cheque fees – as fully stated in reminder letters.

As a standard operating procedure, our Customer Account Management team will follow up with you if you do not make your payments on time. However, if you are facing financial difficulties, you can contact us at +65 6500 4168 or cam@courts.com.sg to request for a repayment plan.

Yes. As with any purchase with COURTS, should you change your mind, you may choose to have your FlexiPlans cancelled within 30 days. To return your purchase, it needs to be in its original, unopened condition in accordance with COURTS’ 30-day Hassle-Free Returns policy.

You may visit your nearest COURTS store, call +65 6500 4168 or email cam@courts.com.sg to request for assistance from our Customer Account Management team. Do note that an administrative fee of S$50 may be applicable.

Get in touch with us at your nearest COURTS store, call +65 6500 4168 or email cam@courts.com.sg to get our Customer Account Management team to assist you.

EIR stands for Effective Interest Rate. Simply put, it is the interest rate that is actually paid on a loan due to the result of compounding over a given time period.
The EIR is always higher than the instalment rate stated in the agreement because it takes into consideration the repayment schedule. A repayment schedule comprises:

• Tenure of the instalment payments, i.e. number of instalment payments
• Frequency of instalment payments
• Whether the instalment amounts are equal or not

EIR is calculated as if compounded annually. It is calculated in the following way, where r is the effective annual rate, i the nominal rate, and n the number of compounding periods per year (for example, 12 for monthly compounding):

You can refer to the below example, which assumes a merchandise purchase at COURTS for S$2,000 with FlexiPlans. The monthly instalment payment starts a month after purchase until the end of the instalment plan.

Instalment Rates	9.99%	16.99%	26.99%
Loan Tenure (Months)	Effective Interest rate* (% p.a)	Effective Interest rate* (% p.a)	Effective Interest rate* (% p.a)
12	28.5%	44.2%	68.8%
18	25.7%	40.9%	64.2%
24	24.1%	38.8%	61.0%
36	22.2%	36.1%	56.5%
48	21.1%	34.2%	53.2%

*Inclusive of processing fees.

Should you want more information on the EIR for your FlexiPlans, you can email cam@courts.com.sg to request for assistance from our Customer Account Management team.