Online
Our online store is on a rapid growth pace. Digital marketing, content management and delivery fulfillment are some of the activities that our online team are responsible for.
It is important to listen to customer feedback to continually improve and grow our online business.
Merchandising
Our merchandisers plan and develop merchandising strategies, analyse sales figures, customer feedback and market trends to ensure that the products we sell match customer needs.
Competencies such as supplier management, stock control and negotiation skills are essential to perform this role.
Contact Centre
Our colleagues in our in-house contact centre respond to incoming calls, email inquiries and social media in a timely manner to help resolve customer issues.
They also provide product and service information based on customer needs.
Our in-house call centre approach improved our ability to respond to customer faster and better.
Human Resource
The key functions of an HR department include labour law compliance, recruiting, staff training and development, payroll management, record keeping and employee relations.
IT Systems
The IT department oversees the development, installation and maintenance of the computer systems within the company to ensure that our customers can be served smoothly.
Finance
The business functions of a finance department typically include planning, organising, accounting for and controlling its company's finances. The finance department also produces the company's financial statements.
Logistics
Our logistics manage deliveries for purchase made in our stores and online. We welcome those who have relevant work experience or related qualifications. We also provide on-the-job training to ensure you have the skillsets to be able to perform the role.
