1. Promotional code is only applicable for online purchase made from COURTS Online but is not applicable for excluded items.
2. Excluded items include, but are not limited to, HomeClub Points, Advertised Products with Limited Sets, Online Deal Products, Pre-Orders, New Release and Printers, unless stated otherwise.
3. Promotional code is not applicable to all services, but is not limited to, GURU Services, unless stated otherwise.
4. Promotional code is subject to all restrictions set forth in any ongoing promotion.
5. Shipping and handling fees are excluded for all minimum purchase requirements.
6. Promotional code cannot be applied to completed purchases.
7. Promotional code is not transferable or redeemable for cash or credit.
8. Other terms and conditions apply, please refer to Promotions Terms & Conditions for more information.
9. One promotional code can only be applied at any one time for all purchases made through COURTS Online.

We accept the following modes of payment in all COURTS retail stores:

• Cash (SGD), NETS, AliPay+, PayNow or ATOME
• Credit Card (Visa, MasterCard, AMEX, DCS Card Centre, China UnionPay or JCB)
• COURTS Instalment Payment options including FlexiPlans and Absolute 0%
• Credit Card Instalment Payment options including:
  • American Express (6 or 12 months)
  • DBS Bank (6, 12 or 24 months)
  • OCBC Bank (6, 12, 24 or 36 months)
  • UOB Bank (12, 24 or 36 months)
  • IPP DCS (Diners) (6, 12 or 24 months)
  • IPP COURTS DCS (6, 12, 24 or 36 months)
• COURTS Gift Cards

Prices are inclusive of GST.

We accept the following modes of payment on the COURTS online store:

• Atome
• NETS QR. NETSPay, DBS PayLah!, OCBC Pay Anyone, UOB Mighty or PayNow
• Credit Card (Visa, MasterCard or AMEX)
• COURTS Instalment Payment options including FlexiPlans and Absolute 0%
• Credit Card Instalment Payment options including:
• American Express (6 or 12 months)
• OCBC Bank (6, 12, 24 or 36 months)
• COURTS Gift Cards

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Users may notice slower page loading times during schedule website maintenance. We greatly appreciate your patience and understanding during this period.

Prices are inclusive of GST.

FlexiPlans is a flexible financing option offered by COURTS. With FlexiPlans, payments can be divided into affordable monthly installments over periods ranging from 6 to 60 months. There is no minimum income or credit card required, and you’ll receive waiver benefits in the event of unforeseen situations. What’s more, you can enjoy perks like cashback with this plan.

To find out more, visit our FlexiPlans product page.

Here are some of the benefits and features of FlexiPlans:

• Up to $1,688 in cashback
• No minimum income or credit card required
• Get approved in as fast as 15 minutes
• Fuss-free application with SingPass​
• Split the cost of big-ticket purchases into smaller, more manageable portions, over periods of 6 to 60 months
• Waiver for unforeseen situations
• Free up on your cash flow and credit card limit with monthly billing

The above are subject to terms and conditions.

You are welcome to apply for FlexiPlans if you are:

• A Singaporean or Permanent Resident aged between 18 to 67 years old
• A foreigner aged between 21 to 55 years old, with S&E Pass and minimum 3 months of work in Singapore

A minimum spend of $150 in a single transaction is required.

Simply pick from any of these hassle-free options:

• Shop for your essentials at COURTS.COM.SG and choose FlexiPlans at our Online Check Out Page
• Visit any of our COURTS stores , where our sales consultants will assist you
• Call the COURTS Customer Service hotline at 1800 222 6868
• Email to flexiplans@courts.com.sg

FlexiPlans offers instalment rates, also known as term charges, that range from 15.99% to 23.99% per annum for Singaporeans and Permanent Residents, and 33.99% per annum for foreigners with S&E Pass. The instalment rates depend on several factors including how much the customer can afford monthly, as well as the total tenure required. You may visit our FlexiPlans product page to find out more.

All FlexiPlans customers will be subject to an assessment on suitability. During the application process, our sales consultants will also walk you through the options available, monthly term charges, tenure and total agreement value, among other pertinent information, to ensure you have all you need to make an informed decision. If at any time you have additional questions, you can:

• Visit any of our COURTS stores, where our sales consultants will assist you
• Call the COURTS Customer Service hotline at 1800 222 6868
• Email to flexiplans@courts.com.sg

Yes, you can. You may cancel your FlexiPlans purchase within 14 days, provided the items are returned in their original, unopened condition in accordance with COURTS’ Price Promise.. To process your cancellation, visit your nearest COURTS store, call +65 6500 4168, or email cam@courts.com.sg. Please note a cancellation fee of S$50 may apply.

Do note that any cashback entitlements will be withdrawn or reclaimed upon cancellation of your plan.

Please get in touch with us by approaching your nearest COURTS store or +65 6500 4168 or email cam@courts.com.sg to request for our Customer Account Management team to assist you.

Do note that early settlement is not allowed for customers enjoying cashback promotions.​

Absolute 0% is a budget-friendly financing option offered by COURTS. With Absolute 0%, payments can be divided into managable 3 or 6 monthly instalments. You are only required to pay 50% of the purchase upfront, with the remaining balance deducted from the subsequent instalment periods. What's more, there are zero term charges and zero admin fees associated with this plan.

To find out more, visit our Absolute 0% product page.

Here are some of the benefits and features of Absolute 0%:

• Zero charges and admin fees
• Get approved instantly​
• Fuss-free application with SingPass​
• Split the cost of big-ticket purchases into smaller, more manageable portions, over periods of 3 or 6 months
• Credit limit of up to $4,000
• Earn card rewards with credit card repayment​

The above are subject to terms and conditions.

You are welcome to apply for Absolute 0% if you are a Singaporean or Permanent Resident aged between 21 to 67 years old, with a valid local Visa/Mastercard credit card​.​

A minimum spend of $150 is required for a 3-month payment term, or $2,000 for a 6-month payment term, in a single transaction (up to a maximum spend limit of $4,000).

Simply pick from any of these hassle-free options:

• Shop for your essentials at COURTS.COM.SG and choose Absolute 0% at our Online Check Out Page
• Visit any of our COURTS stores, where our sales consultants will assist you
• Call the COURTS Customer Service hotline at 1800 222 6868
• Email to flexiplans@courts.com.sg

There are zero term charges and zero admin fees associated with Absolute 0%.

All Absolute 0% customers will be subject to an assessment on suitability. During the application process, our sales consultants will also walk you through the options available, among other pertinent information, to ensure you have all you need to make an informed decision. If at any time you have additional questions, you can:

• Visit any of our COURTS stores, where our sales consultants will assist you​
• Call the COURTS Customer Service hotline at 1800 222 6868
• Email to flexiplans@courts.com.sg

Late charge for overdue instalment is $29.99. In case of overdue payment, the Absolute 0% plan will be automatically converted to Courts' FlexiPlan, subject to the following payment terms and charges:​

• Instalment Period: 12 months​
• Term Charge Rate: 15.99% p.a.​
• Processing Fee: $85 or 2.5% of the transferred balance, whichever is higher​

Upon conversion, all outstanding payments will be subject to the terms and conditions of Courts’ FlexiPlans.​

As a standard operating procedure, our Customer Account Management team will follow up with you if you did not make payment on time. However, if you are facing financial difficulties, you can contact us at +65 6500 4168 or cam@courts.com.sg to request for a repayment plan.

Yes. As with any purchase with COURTS, should you change your mind, you may choose to have your Absolute 0% cancelled within 14 days. To return purchases, they need to be in original, unopened condition in accordance with COURTS’ Price Promise.

You may approach your nearest COURTS store, call +65 6500 4168 or cam@courts.com.sg to request for our Customer Account Management team to assist you with this. Do note that an administrative fee of S$50 may be applicable.

Please get in touch with us by approaching your nearest COURTS stores or +65 6500 4168 or email cam@courts.com.sg to request for our Customer Account Management team to assist you.

Credit Card Instalment is an interest-free financing option available at COURTS. With Credit Card Instalment, payments can be divided into affordable monthly instalments over periods ranging from 6 to 36 months. This option is applicable to major credit cards, including American Express, DBS Bank, DCS Card Centre, OCBC Bank, and UOB Bank, at all COURTS retail stores, and with American Express and OCBC Bank on the COURTS online store.

You are welcome to apply for Credit Card Instalment if you:

• hold a valid credit card
• make a minimum spend of $300 in a single transaction (excluding DBS Bank credit cards, which require a minimum spend of $500)
• do not exceed the maximum spend limit of $20,000 in a single transaction

Simply pick from any of these hassle-free options:

• Shop for your essentials at COURTS.COM.SG and choose your preferred Credit Card Instalment Payment Plan at our Online Check Out Page
• Visit any of our COURTS stores, where our sales consultants will assist you

Note:

• Please ensure that your purchase meets the criteria for Credit Card Instalment, which include a minimum spend ranging from $300 to $500 and a maximum spend limit of $20,000 in a single transaction.
• The full purchase amount will be reflected in your order confirmation email.
• Your monthly instalment will be reflected in your subsequent monthly credit card statements.

The following credit cards are accepted for Credit Card Instalment at all COURTS retail stores:

• American Express (6 or 12 months)
• DBS Bank (6, 12 or 24 months)
• DCS Card Centre (6, 12 or 24 months)
• OCBC Bank (6, 12, 24 or 36 months)
• UOB Bank (12, 24 or 36 months)

The following credit cards are accepted for Credit Card Instalment on the COURTS online store:

• American Express (6 or 12 months)
• OCBC Bank (6, 12, 24 or 36 months)

Please check with your credit card provider regarding any applicable fees, such as processing fees for Credit Card Instalment.

No, you will not be able to choose another payment method once the order has been submitted.

The transaction will be processed immediately once the purchase amount is deducted from your credit card.

No, this option is only available for credit cards and is not applicable for debit cards.

1. Earn points when you shop at any COURTS Store or www.courts.com.sg.
2. Every $2 spent earns you 1 HomeClub point.
3. Points will not be issued for purchase of all Apple, Microsoft, Dyson, Sony PlayStation, OSIM products, Air Purifiers, products advertised with limited sets or purchase-with-purchase promotion, selected promotions or discounts including price-matched products, purchase of vouchers, gift cards, delivery services, and amounts paid using HomeClub points or vouchers

1. Yes, you may use your accumulated points to offset your next purchase at COURTS stores.
2. Points can be redeemed at the conversion rate of 100 Points = $1. You may also keep accumulating Points through several purchases and redeem goods of higher value at a later time.Points can only be used to offset product purchases and may not be used to offset issued for purchase of vouchers, gift cards and FlexiPlans instalments.

• For any changes to your delivery address, kindly visit any of our stores 3 days before the scheduled delivery date.
• For online delivery, kindly contact our customer care hotline at 1800-222-6868 latest 3 days before the scheduled delivery date.

Charges (Inclusive of GST) for delivery are as follows:

Note: $30 surcharge will be imposed for any change of delivery request within 48 hours of the original scheduled date

The following charges (Inclusive of GST) apply to In-Store Delivery:

• You may check your delivery appointment on your hard copy invoice or click here. Watch the below video for a step-by-step guide:
  
  


• For delivery performed by our suppliers, you will only be able to view the delivery timing period but not able to view the exact vehicle location.

• Yes, there will a surcharge of $30 for any change of delivery request within 48 hours of the original scheduled date

Please note that only today's delivery information will be available from 9am to 9pm. This refers to deliveries made by our COURTS team.

For delivery performed by our suppliers, you will only be able to view delivery timing period but not able to view the exact vehicle location.

In the event that the delivery information is not available, you may call 1800 222 6868.

·Jurong Island

·Tuas Link

·Changi Cargo

·Country Clubs

·Army Camps

·Seletar Aerospace

·Off-shore Islands such as Pulau Ubin

·Turf Club Avenue

·Resorts World at Sentosa

·Singapore Prison Quarters

·Airbase sites

·SATS Inflight Catering Centre 1

·ST Kinetics

·Shipyards

·Powergrid

·SRA (Singapore Rifle Association)

·St.John / Lazarus Island

·Work Sites (without postal address)

·All Goods purchased from us will only be delivered to addresses within Singapore. No delivery will be made outside Singapore or to post office boxes

The timing of the delivery will be pre-arranged with you.

Our friendly delivery team will call you for a gentle reminder before delivering the items. Should you not able to answer their call, they will still proceed to deliver your item.

In the event that there is no one at home to receive the item, you may call 1800 222 6868 to arrange for another delivery schedule.

No leaving of items outside of your home is allowed as this imposes risks of loss or damaged items despite customer approval. We will contact you to arrange for another delivery schedule at a $30 charge.

All delivery items have to be received in person and an acknowledgement of goods of receipt will be required.

We offer 3 types of delivery/collection methods for orders from the COURTS Online:

1. Click & Collect (Currently Unavailable)
2. Standard Delivery
3. Economy Delivery

Please select the corresponding delivery methods available during the check-out process. Kindly note that shipping and handling fee is non refundable once order has been processed.

• Standard delivery is available from Monday to Saturday (excluding PH).
• Standard delivery charges: $5.90 for purchases above $200 , $30 for purchases below $200
• The delivery charges apply to all items delivered to one address for orders in one cart.
• Kindly note that shipping and handling fee is non refundable once order has been processed.
• Conditions of Use

Economy delivery with COURTS allows you to conveniently shop online and have your order delivered to your specified destination. For Economy Delivery, orders will be processed and shipped within five business days (excluding Sundays and public holidays), except and subject further to any pre-order items or items with specific lead time stated on our product page. For further clarification, the delivery timeline may be affected due to stock availability and our fulfilment team will keep you updated if there is any delay by email.

Below are the details regarding economy delivery charges:

• Economy delivery charges apply only to selected small item products that do not require installation. The definition of 'small items' may be revised by COURTS from time to time without prior notice to our customer.
• For online orders with a minimum spend of SGD 99 (maximum 3 items per transaction), the delivery fees will be waived by COURTS on complimentary basis.
• Any purchases below SGD 99 will subject to a delivery fees charges of SGD 5.90 per order.
• If the Customer selected the payment via Climate Voucher, then the delivery fees will be charged based on COURTS' Standard Delivery Fees calculation.
• The delivery charges apply to all items being delivered to a single address within a single order.
• Please take note that the shipping and handling fee is non-refundable once the order has been processed.

* For selected items, we partner with Ninja Van to deliver your orders from Monday to Saturday, excluding Sundays and Public Holidays. Deliveries take place between 9am and 10pm. For Ninja Van user who has subscribed to NinjaChat whether through Facebook Messenger, Telegram, or Viber, your delivery notifications may be sent through your selected messaging platform. If you have never used Ninja Van services before, the default notification channel will be sent via SMS to your registered phone number. Do keep an eye on those channels for any updates on your order status.

To check your order status directly, you can track it using the tracking ID (Tax Invoice No: 865XXXXXXXXX) sent to your email via the Ninja Van tracking page: https://www.ninjavan.co/en-sg/tracking. For more info on NinjaChat or how to manage your communication preferences, please visit: https://www.ninjavan.co/en-sg/support/recipient-support/ninja-chat.

Economy delivery is applicable to products under the categories of Laptops, Mobile Phones, Tablets, Cameras, Portable Speakers, Headphones, Game Consoles, Game Titles, Console Accessories, Mouse, Keyboards, Webcams, Routers, IT Adapters, Portable Storages, Inks/Toner Cartridges, Vacuum Cleaners, Irons, Shavers, Weighing Scales, Microwaves, Rice Cookers, Blenders, Toasters, Cookware Set, Dinnerware Set.

If you would like to change your delivery appointment with a minimum of 3 working days’ notice, you could do so by logging in HERE. If it is less than 3 working days’ notice, please call our hotline 1800 222 6868 for support.

If you order on any day from Monday to Sunday, you may collect your purchases from your chosen store after you have received an email/SMS that your item is ready for collection. You may visit the designated store from 11:15am to 9:00pm to collect your items.

(Currently Unavailable)Purchases must be collected within 14 days from the date on which the customer has been notified that the purchase is ready for collection.

• For Sales Orders where full or partial payment has been received, COURTS reserves the rights to cancel the Sales Order should the purchase remain uncollected after 14 days upon receiving an email/SMS notification that the item is ready for collection. In the event of cancellation, any payment received will be refunded.
• Refunds will be process in 10 working days

(Currently Unavailable)Kindly provide to us the following documentation when collecting in the store:

1. A print-out or digital copy (PDF) of your original online order confirmation email. Screengrabs will not be allowed to protect against fraudulent collection.
2. Your personal identification document and/or the credit card used for original purchase, which should be registered under your name.
3. Should you wish to authorise someone else to make the collection on your behalf, kindly print out the original online order confirmation email and indicate the authorised person’s details and your written permission to authorise him/her to collect on it. He/she should present this print-out, the credit card used for the original purchase, as well as his/her personal ID for verification in order to complete the collection.

Please note that COURTS reserves the right to reject collection request if we are unable to perform the requisite verifications.

There may be prevailing assembly charges for certain products that require the labour of our delivery crew for assembly.

For delivery performed by our suppliers, there may be additional charges which is payable directly to their delivery contractor. Charges varies by supplier and the type of service required.

Agent Delivery additional charges

Note:

• Additional service charges are payable directly to agent delivery team once item received. Payment to be made in cash.
• Charges applied is per item quantity.

The timing of the delivery will be pre-arranged with you.

Our friendly delivery team will call you for a gentle reminder before delivering the items. Should you not able to answer their call, they will still proceed to deliver your item.

In the event that there is no one at home to receive the item, you may call 1800 222 6868 to arrange for another delivery schedule.

No leaving of items outside of your home is allowed as this imposes risks of loss or damaged items despite customer approval. We will contact you to arrange another delivery schedule at $10 or $30 fee, depending on your initial delivery charge.

All delivery items have to be received in person and an acknowledgement of goods of receipt will be required.

Same Day Delivery - Online and In-Store

• Same Day Delivery is only applicable for selected products and models (subject to stock availability)
• Same Day Delivery is premium on-demand services chargeable at $50 and is non-refundable once scheduled (subjected to delivery slots availability).
• Same Day Delivery is strictly not applicable for bundle deal(s).
• For Same Day Delivery, order(s) placed between 12am to 3pm will be delivered on the same day before 10pm .
• Same Day Delivery are not applicable for order(s) placed on Sundays, and after 3pm on weekdays .
• TV wall-mounting services are applicable for Same Day Delivery for orders placed before 2pm. Wall-mounting services must be arranged separately if orders are placed after 2pm.
• Some condominiums may have specific delivery time slots, and only allow deliveries from 9am to 5pm. Before the checkout process, kindly check with your condominium management for the approved delivery time slot. Please notify your condominium management once we have confirmed the delivery date and time.
• COURTS (Singapore) Pte Ltd reserves the right to decline any economy delivery request and propose the next available delivery date

Exclusion items for Same Day delivery:

1. Installation services and air-conditioning requiring installation.
2. Wall-mounting services

The following charges (Inclusive of GST) apply to online delivery:

Wall-mounting for TVs is handled by specialist installers. Please click here for more information.

Wall-mounting service is not applicable for same day delivery TVs. Wall-mounting service must be arranged separately if required.

Health & Fitness products are handled by specialist installers. Please contact us for more information.

For general product exchanges, you may bring the item in its original and sealed condition, along with the original receipt, warranty card, as well as any accompanying free gifts, vouchers, and/or accessories associated with the purchase, to our stores within 14 days from date of purchase, or date of delivery if it is a delivered item, for an exchange.

For specific issues pertaining to your product exchange, you may wish to refer to the below pre-purchase checklist, in order to avoid any disappointment or added cost on your purchase:

For any Online Purchase Exchange or Return Item, only doorstep collection is available, and COURTS do not accept any form of in-store return. In addition, a $10 doorstep collection fee will be imposed on a non-refundable basis for the Online Product Exchange or Return Item. All product returned under this policy must remain intact, unused, and be in its original sealed condition and packaging, along with any warranty card contained or attached therein together with any accompanying free gifts, vouchers, equipment, component and/or accessories associated with the purchase. COURTS reserved the rights to reject the exchange OR return policy and/or request if there is any sign of opened and/or used on the respective product or if the returning of the Online Product Exchange Item (including its warranty card, free gifts, vouchers, equipment, component and/or accessories associated with the purchase) is not complete.

Ensure your product fits into your intended space

1. Ensure well in advance that the item(s) you have ordered will fit into your space, paying special attention to product dimensions and measurements.
2. Be sure not to forget any lifts, elevators, stairwells, passages, corridors and landings that your item must pass through.
3. Do check all required access routes and that there is sufficient access and parking for a large delivery truck to safely unload and deliver your item.
4. Do pay attention to Bulky Products including Fridge, Washer, Dryers, Dishwasher, Hobs, Hood, Sofa and Dining in particular.
 

In the unfortunate event that the above mentioned Bulky Products cannot fit into the intended space, a 30% restocking fees (based on merchandise value) will apply for opened products but in pristine, brand new, resellable condition and in their original packaging. Please reject the delivery and visit the store to reselect your product.

Ensure your purchase comes in your desired colour

COURTS makes every effort to display the colour of our products as accurately as possible. However, possibly due to store lighting variances or usage of different devices to view the product, the colour in our stores or online photos may appear to vary slightly from the actual colour of the product. We recommend you review all images of product before placing your order and make the necessary confirmations in stores before proceeding with your purchase.

In the event item cannot fit into the intended space or you have received the wrong colour product, please reject the delivery and exchange arrangements will be made accordingly. In the event you decide to choose a different colour from your original purchase, you may visit the store to reselect your product. A 30% restocking fee (based on merchandise value) will apply for opened products but in pristine, brand new, resellable condition and in their original packaging. Kindly note the above option does not apply to Made-to-Order furniture and bedding.

Please note for all purchases

Pictures are for illustration only; actual products may vary.

In the event of any order cancellation, the refund will exclude paid delivery charges.

No exchanges or refunds for all COURTS GiftCards, Apple and OSIM products, Gaming Consoles, COURTS Warranty & Services and electronic downloads such as games, software, videos, etc - due to the utilisation of unique passwords once sold.

COURTS reserves the right to reject any cancellation or refund deemed unfit or unreasonable.