Courts New Price Promise

Hassle-free payment options,
refunds and more.

Enjoy a wide range of services that enhance your
overall shopping experience.

  • Knowledgeable product specialists are well trained to give you sound advice on our store offerings, while providing excellent customer service.

  • Payment options ranging from VISA®, MASTERCARD®, and AMERICAN EXPRESS® credit card are accepted at Courts.

    Courts also offers in-house installment plans known as Courts Flexi Plans. A 60-month term is applicable on selected product categories. Application is subject to approval. In-house Flexi Plans policies apply.

    Courts also offers Smartrent for rental of brand new products for a period of 6 months and above. Application is subject to approval and other conditions apply.

    Courts Gift Cards and vouchers may be used for the purchase of any item(s) of merchandise, except concessionary products, at any Courts store in Singapore.

    • Valid for 12 months from date of issue.
    • No replacements for damaged, lost or expired Gift Cards/vouchers.
    • Gift Cards / vouchers are not exchangeable for cash and unutilised amounts will not be refunded.
    • Vouchers are only valid with an authorised Courts company stamp.
  • If you're not totally happy with the product you purchased, you can bring it back to the store where it was where they were originally purchased from, within 10 days (from date of purchase/delivery, whichever is later). Please bring along the sales confirmation email at time of return/exchange.

    • Bring the product (excludes display set items) back in its original condition, including the box, with the guarantee card and your valid purchase receipt from Courts.
    • On returning the goods, please note that free gifts, vouchers, accessories associated with the purchase must also be returned at the same time.
    • If returning software and ink cartridges, it must be unopened.
    • In the event of a cancellation with no exchange in product, a refund will be given in the same mode of payment that was used in the original purchase.
    • Certain categories of products cannot be exchanged. These include Apple Products, Personal Digital Assistant (PDA), Mobile Phone, Game Console, Made-to-order/ Custom-Made, Air-Conditioner (once installed), Home Appliances (once used), Mattresses and Assembled Furniture. Personal Care Products, Headsets and Earphones are not allowed for exchange due to hygiene reasons.
    • If a higher-value exchange is required under an installment plan purchase, then a new installment plan agreement must be sanctioned.
    • If delivery has taken place, then the refund will exclude delivery charges paid.
  • In accordance with the Consumer Protection (Fair Trading) Act, Courts reserves the right to prove (or, if the breach appears more than 6 months after delivery, require you to disprove) that the product was of satisfactory quality and otherwise complied with the terms of purchase at the time of delivery.

    • Bring the product back, with the guarantee card and your valid purchase receipt from Courts.
    • On returning the Goods, please note that free gifts, vouchers, accessories associated with the purchase must also be returned at the same time.
    • If the repair or replacement is not reasonably possible or cannot be done within a reasonable period of time and without significant inconvenience to you, you may keep the defective Good and ask for a partial refund, or return the defective Good and ask for a full refund. Please note that the amount of the full refund will take into account the Good's current state resulting from your use.
    • For Headsets and Earphones, you will need to send the products back to the manufacturer authorised office.
    • If delivery has taken place, then the refund will exclude delivery charges paid.

    In the event of a refund, the Price paid with respect to the relevant Goods shall automatically be refunded to the credit card with which the purchase was made. If delivery has taken place, refunds will exclude the delivery charges paid.

    Please note the normal processing time for refund requests is 4 - 6 weeks from date of request.

    • We offer specific delivery windows to choose from: 11am – 3pm, 3pm – 7pm or 7pm – 9pm (excludes air-conditioning items and delivery from direct suppliers).
    • 7 days delivery is available every day, even on Saturday, Sunday and Public Holidays (excluding air-conditioning items and delivery from direct suppliers).
    • For all in-store booking, delivery charges are SGD$29.90 from Mondays – Fridays, and SGD$39.90 on Sat, Sundays and Public Holidays. For online booking, a flat rate of SGD$39.90 will be charged for delivery.
      [* PROMOTION! For a limited time only, deliveries for online purchases will be charged at a flat rate of SGD$9.90, and is free for purchases above $200. *]
    • Requests for disposal of old items are to be made upon purchase, and are applicable to "like-for-like" items only.
  • Where required, installation is handled by our trained professionals.

    • For Electrical and IT, assembly and installation is a flat rate of SGD$30.00.
    • All bedroom suites are charged at SGD$88.00 per set.
    • All sizes of Bed Fames are charged at SGD$35.00 each.
    • All sizes of Wardrobes are charged at SGD$55.00 each.
    • Dining Sets are charged at SGD$35.00 per set.
    • Storage Units (Chest of Drawers/Dressing Table/Bedside Table/Bookcase/Shoe Cabinet, etc.) are charged at SGD$25.00 each.
    • Occasional Pieces (Coffee Table, Side Table, Console Table) are charged at SGD$19.00 each.
    • Free Air-con Installation is only available for standard HDB installation of split air-cons, excluding stainless steel brackets, additional optional services, site survey etc.
  • Click here to find out more.

Click on any of the above pointers for more information.

Courts reserves the right to amend any terms and conditions without prior notice.

Complete coverage for total
peace of mind.

Ultimate protection for your home furniture & electrical
/ IT products for up to 5 years at a minimal cost.

Extended Warranty coverage for up to 5 years. Click here to find out more.
Courts reserves the right to amend any terms and conditions without prior notice.

One of only 5 retailers to be
awarded the CaseTrust Gold
for business excellence.

We continue to strive for excellence in all aspects of
business, but our biggest award is your satisfaction.

  • Courts is the first and only electrical, IT and furniture retailer to be awarded CaseTrust Gold, the premier tier of the CaseTrust Accreditation Scheme.

    What the CaseTrust Gold accreditation means
    This accreditation recognises our achievements in making the best home products easily affordable for all. It also acknowledges our efforts to consistently set the standard for innovation by bringing the latest technologies to customers.

    For Courts, these achievements are an affirmation of the values that have helped keep up with consumer needs and market trends in a highly competitive retail industry.

    For our customers, the promise of the highest possible standards in service quality mean that they can continue to shop in our stores with greater assurance.

Click on any of the above pointers for more information.

Supports over 15 social service organisations, especially focusing on children's charities.

We have a special place in our hearts not just for our
customers, but also the community we live in and
contribute to:

Find a lower price elsewhere and you'll get a refund of double the price difference.

  • Claim must be made within 10 days if you find a similar product advertised at a lower price elsewhere after a purchase has been made from Courts.

    • This applies when comparisons are strictly on a "LIKE-FOR-LIKE" basis and must account for product brand and model, as well as GST. The same payment method must be used and the manufacturers' warranty should be included.
    • This relates ONLY to price comparisons against every major retailer, including hypermarkets – Harvey Norman, Best Denki, Audio House, Challenger and Gain City, Newstead, Parisilk, Mega Discount Store, Giant, OG and Robinsons – within 10 days from your purchase date.
    • This excludes competitors' prices at Roadshows or Trade Shows. It also excludes limited-set promotional items, trade-in values, free gifts, additional vouchers, all extended warranties and mobile phones.
    • Documentary proof (such as price tags, newspaper advertisements, etc.) must be presented to facilitate the claim.

    Price Checked
    Competitors' prices have been checked and are accurate at the time of printing. Courts is not liable for any price discrepancies made by Competitors after our price check schedule.

  • Lowest Prices Guaranteed — now extended to services and installation services.

  • The "Double the Price Difference" refund will be payable in Courts Gift Card or in the same mode by which payment was made. For credit card payment, bank processing will take as long as 4-6 weeks and customers can opt for Courts Gift Card instead if they do not want to wait.

    For "Double the Price Difference" refund, you can either go to the store where the purchase was made, email to ecourts@courts.com.sg or call our Customer Service Hotline at 1800 222 6868, within 10 days from the date of purchase.

    You just need to provide proof (e.g. snap shot of price tag, pamphlets, advertisement on press, etc.). We will verify if the request is within the stated "Double the Price Difference" terms and conditions. If so, we will inform you to go down to the store where the purchase was made. The store will match or refund double the price difference, payable in Courts gift card or same mode of payment.

  • If you're not totally happy with the product you purchased, you can bring it back to the store where it was where they were originally purchased from, within 10 days (from date of purchase/delivery, whichever is later). Please bring along the sales confirmation email at time of return/exchange.

    • Bring the product (excludes display set items) back in its original condition, including the box, with the guarantee card and your valid purchase receipt from Courts.
    • On returning the goods, please note that free gifts, vouchers, accessories associated with the purchase must also be returned at the same time.
    • If returning software and ink cartridges, it must be unopened.
    • In the event of a cancellation with no exchange in product, a refund will be given in the same mode of payment that was used in the original purchase.
    • Certain categories of products cannot be exchanged. These include Apple Products, Personal Digital Assistant (PDA), Mobile Phone, Game Console, Made-to-order/ Custom-Made, Air-Conditioner (once installed), Home Appliances (once used), Mattresses and Assembled Furniture. Personal Care Products, Headsets and Earphones are not allowed for exchange due to hygiene reasons.
    • If a higher-value exchange is required under an installment plan purchase, then a new installment plan agreement must be sanctioned.
    • If delivery has taken place, then the refund will exclude delivery charges paid.
  • In accordance with the Consumer Protection (Fair Trading) Act, Courts reserves the right to prove (or, if the breach appears more than 6 months after delivery, require you to disprove) that the product was of satisfactory quality and otherwise complied with the terms of purchase at the time of delivery.

    • Bring the product back, with the guarantee card and your valid purchase receipt from Courts.
    • On returning the Goods, please note that free gifts, vouchers, accessories associated with the purchase must also be returned at the same time.
    • If the repair or replacement is not reasonably possible or cannot be done within a reasonable period of time and without significant inconvenience to you, you may keep the defective Good and ask for a partial refund, or return the defective Good and ask for a full refund. Please note that the amount of the full refund will take into account the Good's current state resulting from your use.
    • For Headsets and Earphones, you will need to send the products back to the manufacturer authorised office.
    • If delivery has taken place, then the refund will exclude delivery charges paid.

    In the event of a refund, the Price paid with respect to the relevant Goods shall automatically be refunded to the credit card with which the purchase was made. If delivery has taken place, refunds will exclude the delivery charges paid.

    Please note the normal processing time for refund requests is 4 - 6 weeks from date of request.

  • Payment options ranging from VISA®, MASTERCARD®, and AMERICAN EXPRESS® credit card are accepted at Courts.

    Courts also offers in-house installment plans known as Courts Flexi Plans. A 60-month term is applicable on selected product categories. Application is subject to approval. In-house Flexi Plans policies apply.

    Courts also offers Smartrent for rental of brand new products for a period of 6 months and above. Application is subject to approval and other conditions apply.

    Courts Gift Cards and vouchers may be used for the purchase of any item(s) of merchandise, except concessionary products, at any Courts store in Singapore.

    • Valid for 12 months from date of issue.
    • No replacements for damaged, lost or expired Gift Cards/vouchers.
    • Gift Cards / vouchers are not exchangeable for cash and unutilised amounts will not be refunded.
    • Vouchers are only valid with an authorised Courts company stamp.

Click on any of the above pointers for more information.

Courts reserves the right to amend any terms and conditions without prior notice.

Pack bigger savings with our Lowest Prices Guaranteed, free delivery and more.

  • Claim must be made within 10 days if you find a similar product advertised at a lower price elsewhere after a purchase has been made from Courts.

    • This applies when comparisons are strictly on a "LIKE-FOR-LIKE" basis and must account for product brand and model, as well as GST. The same payment method must be used and the manufacturers' warranty should be included.
    • This relates ONLY to price comparisons against every major retailer, including hypermarkets – Harvey Norman, Best Denki, Audio House, Challenger and Gain City, Newstead, Parisilk, Mega Discount Store, Giant, OG and Robinsons – within 10 days from your purchase date.
    • This excludes competitors' prices at Roadshows or Trade Shows. It also excludes limited-set promotional items, trade-in values, free gifts, additional vouchers, all extended warranties and mobile phones.
    • Documentary proof (such as price tags, newspaper advertisements, etc.) must be presented to facilitate the claim.

    Price Checked
    Competitors' prices have been checked and are accurate at the time of printing. Courts is not liable for any price discrepancies made by Competitors after our price check schedule.

  • The "Double the Price Difference" refund will be payable in Courts Gift Card or in the same mode by which payment was made. For credit card payment, bank processing will take as long as 4-6 weeks and customers can opt for Courts Gift Card instead if they do not want to wait.

    For "Double the Price Difference" refund, you can either go to the store where the purchase was made, email to ecourts@courts.com.sg or call our Customer Service Hotline at 1800 222 6868, within 10 days from the date of purchase.

    You just need to provide proof (e.g. snap shot of price tag, pamphlets, advertisement on press, etc.). We will verify if the request is within the stated "Double the Price Difference" terms and conditions. If so, we will inform you to go down to the store where the purchase was made. The store will match or refund double the price difference, payable in Courts gift card or same mode of payment.

  • At the cashier's point, you will need to complete and sign a paper refund form at the point of issue. Please collect your original receipt/invoice before leaving the store.

    Please refer to http://www.iras.gov.sg/irasHome/page04_ektid10834.aspx for more details.

  • If you're not totally happy with the product you purchased, you can bring it back to the store where it was where they were originally purchased from, within 10 days (from date of purchase/delivery, whichever is later). Please bring along the sales confirmation email at time of return/exchange.

    • Bring the product (excludes display set items) back in its original condition, including the box, with the guarantee card and your valid purchase receipt from Courts.
    • On returning the goods, please note that free gifts, vouchers, accessories associated with the purchase must also be returned at the same time.
    • If returning software and ink cartridges, it must be unopened.
    • In the event of a cancellation with no exchange in product, a refund will be given in the same mode of payment that was used in the original purchase.
    • Certain categories of products cannot be exchanged. These include Apple Products, Personal Digital Assistant (PDA), Mobile Phone, Game Console, Made-to-order/ Custom-Made, Air-Conditioner (once installed), Home Appliances (once used), Mattresses and Assembled Furniture. Personal Care Products, Headsets and Earphones are not allowed for exchange due to hygiene reasons.
    • If a higher-value exchange is required under an installment plan purchase, then a new installment plan agreement must be sanctioned.
    • If delivery has taken place, then the refund will exclude delivery charges paid.
  • In accordance with the Consumer Protection (Fair Trading) Act, Courts reserves the right to prove (or, if the breach appears more than 6 months after delivery, require you to disprove) that the product was of satisfactory quality and otherwise complied with the terms of purchase at the time of delivery.

    • Bring the product back, with the guarantee card and your valid purchase receipt from Courts.
    • On returning the Goods, please note that free gifts, vouchers, accessories associated with the purchase must also be returned at the same time.
    • If the repair or replacement is not reasonably possible or cannot be done within a reasonable period of time and without significant inconvenience to you, you may keep the defective Good and ask for a partial refund, or return the defective Good and ask for a full refund. Please note that the amount of the full refund will take into account the Good's current state resulting from your use.
    • For Headsets and Earphones, you will need to send the products back to the manufacturer authorised office.
    • If delivery has taken place, then the refund will exclude delivery charges paid.

    In the event of a refund, the Price paid with respect to the relevant Goods shall automatically be refunded to the credit card with which the purchase was made. If delivery has taken place, refunds will exclude the delivery charges paid.

    Please note the normal processing time for refund requests is 4 - 6 weeks from date of request.

  • Click here to find out more.

Click on any of the above pointers for more information.

Courts reserves the right to amend any terms and conditions without prior notice.